Shipping & Delivery

*To all the Collectors, due to the current situation of COVID-19, please expect some delays to your orders as we are trying our best to deliver your orders to you. For more information

+International Shipping Information

GK Figure ships all of our orders internationally. Hence, Collectors are welcome to order from us regardless of your Country of Residence. Please click here for the full list of Countries we ship to.

Please note that Shipping Fees are NOT INCLUDED in all of the orders, unless stated otherwise. We will contact the Customer for the shipping fees quoted by our Partnered Parcel Service Provider. Customer will receive an email with shipping information (with tracking information) when the order is dispatched by our Partnered Parcel Service Provider. Tracking information may takes a few days to appear at the Parcel Service Provider database.

Generally, shipping to international address will take 3 - 21 business days depending on the Country of Residence. However, it depends on the mode of shipment selected by the customer.

+Custom Taxes/ GST/ VAT

Under certain circumstances, some countries might impose certain custom charges, fees, or taxes for the goods that flow through its border. Please not that it is customer's responsible to pay for it, GK Figure will not be held responsible for all the border related charges, fees, or taxes. Customers are advised to check with the relevant Government Agencies/ Authorities for the related concerns before placing any order with GK Figure.

+Shipping Fees (For Singapore's Customers ONLY) - Updated 8 October 2020

For orders made on or before 8 October 2020 are not affected.

Multiple Delivery methods is made available for Singapore Collectors. For parcel with Actual Weight/ Volumetric Weight (VW)** of less than or equal to 30KG, please refer to the table below.

 Delivery Method Shipping Fee (S$)
MRT Pickup (Only certain stations & below 5kg) FREE
Self Collection at Woodlands FREE

SG Free Standard Delivery

FREE
Others Rate to be calculated when product is ready for delivery

 

For parcel with Actual Weight/ Volumetric Weight (VW)** of more than 30KG, we will contact the Customers with the following options. Customers may choose to self collect at Woodlands or a flat rate of S$20 for Standard Delivery. Please refer to the table below.

 Delivery Method Shipping Fee (S$)
Self Collection at Woodlands FREE

Standard Delivery

S$20 (Flat Rate)
Others Rate to be calculated when product is ready for delivery

 

+Shipping Fees (For Malaysia's Customers ONLY) - Updated 8 October 2020

For orders made on or before 8 October 2020 are not affected.

Multiple Delivery methods is made available for Malaysia Collectors. For parcel with Actual Weight/ Volumetric Weight (VW)** of less than or equal to 30KG, please refer to the table below.

 Delivery Method Shipping Fee (S$)
West Malaysia Standard Delivery S$20 (Flat Rate)
East Malaysia Standard Delivery (major towns/ cities) S$30 (Flat Rate)
Others Customer to prepay the flat rate of S$20 (W.M)/ S$30 (E.M). We will deduct the prepaid amount after actual shipping fee is calculated.

 

For parcel with Actual Weight/ Volumetric Weight (VW)** of more than 30KG, please refer to the table below.

 Delivery Method Shipping Fee (S$)

West/ East Malaysia Standard Delivery

Customer to prepay the flat rate of S$20 (E.M)/ S$30 (W.M). We will deduct the prepaid amount after actual shipping fee is calculated.
Others Customer to prepay the flat rate of S$20 (E.M)/ S$30 (W.M). We will deduct the prepaid amount after actual shipping fee is calculated.

 

+Shipping Fees (For International's Customers)

GK Figure ships all of our products internationally. Please note that Shipping Fees are NOT INCLUDED in all of the orders, unless stated otherwise. Do enter your Shipping Address correctly as we will be calculating the Shipping Fees based on the address provided in your order.

Please use Singpost Speedpost Calculator to calculate the estimated shipping fee. In order to provide the best and cheapest shipping options, we may use a different shipping companies. For complete Postage Rate Table, please refer to Singpost Speedpost Brochure. Alternatively, refer to the table below for estimated Shipping Fees.

 Volumetric Weight (VW)/ Actual Weight Estimated Shipping Fee (S$)
0.1kg - 10kg 30 - 400
10.01kg - 20kg 200 - 600
20.01kg - 30kg 300 - 830
30kg and above 450 ++

 

Some countries might have higher Shipping Fees than another. The Volumetric Weight/ Dimension (L x W x H) of the parcel contribute to the high shipping fee usually. The bigger the size of the parcel, the higher the shipping fee. Please refer to the table below for estimated shipping fee based on countries/ regions.

 Countries/ Regions Estimated Shipping Fee ($ - $$$$$)
ASEAN $
Major Asian Countries/ Australia/ New Zealand $$ - $$$
Europe/ U.S/ Canada $$$ - $$$$
Middle East $$$$$
Others $$$$$

 

+Delivery Information

Customer should ensure their availability for order delivery. Failing to do so, local Parcel Service Provider might charge a re-delivery fee for each delivery attempt. This fee is to be payable by the Customer and GK Figure held no responsible for it.

 

Need more information? Feel free to contact us. 

*Business Days refer to Monday to Friday, 9am - 5pm, excluding Singapore national holidays.

**Volumetric Weight (a.k.a Dimensional Weight) is a standard pricing technique implemented by commercial freight companies. The shipping fee is affected by both dimensions (Weight x Length x Height / 5000) and Actual Weight, the heavier will be used for shipping fee calculation.